OutageScout: Executive Brief

Proactive Outage Detection for Multi-Location Operations
The Cost of Reactive Monitoring

Right now, you find out about internet outages from phone calls. By the time an employee or customer contacts you, productivity has already stopped, transactions have failed, and credibility has eroded.

One Hour of Downtime Costs:

  • Small Business: $1,000–$10,000+
  • Mid-size: $10,000–$100,000+
  • Enterprise: $100,000–$1M+

Sources: Gartner, IDC, Ponemon Institute

How OutageScout Works

1. Install lightweight monitoring agents ("Scouts") at each location. 5-minute setup.

2. Scouts check in every few minutes to confirm connectivity is live.

3. When a check-in is missed, you get instant alerts (SMS, email, webhook).

"Think of it like a heartbeat monitor. When the heartbeat stops, you know immediately."

$144
Annual cost (Patrol plan)
÷
One caught outage = full year paid

Catching an outage 30 minutes earlier saves $750–$5,000+ in avoided downtime.

What Decision-Makers Get
Visibility: Know the status of all locations from one dashboard
Proof of uptime: Export reports for clients, stakeholders, auditors
Reputation protection: Your team knows before customers do
ISP accountability: Real outage data to hold providers accountable
Minimal overhead: No complex infrastructure to maintain
Instant alerts: IT gets notifications, not complaints
Transparent Pricing — No Contracts
Plan Cost Locations Devices Check-In Interval Best For
Outpost Free forever 2 3 15 min Testing & small deployments
Patrol $14/mo
($144/year)
5 30 5 min Small teams, MSPs
Command $29/mo
($288/year)
15 100 2 min Growing operations

✓ Month-to-month • Cancel anytime • No credit card required for free plan

Decision Checklist

Ask yourself:

☐ Do we have multiple locations or remote sites?

☐ Have we ever learned about an outage from a customer call?

☐ Does downtime cost us revenue or productivity?

☐ Would catching outages 15–30 minutes earlier save us money?

If you checked 2+ boxes, OutageScout pays for itself.

Start Free — No Credit Card Required

Test with 2 locations and 3 devices. Upgrade when you're ready.

outagescout.greenwestllc.com